Previous incidents
Large campaign from 1-4 April 2025
Resolved Apr 04 at 10:22am GMT+8
The large campaign has concluded. Thank you for your patience.
1 previous update
Internal testing from 26-28 March 2025
Resolved Mar 28 at 06:01pm GMT+8
Internal testing has been completed and sending is back to normal.
1 previous update
Single Send Service Degradation
Resolved Mar 16 at 02:54pm GMT+8
The incident has been resolved and services have resumed as per normal.
1 previous update
Ongoing large campaign
Resolved Feb 26 at 09:00am GMT+8
The campaign has ended and services have resumed as per normal.
1 previous update
Starhub Service Disruption
Resolved Feb 23 at 09:27pm GMT+8
The incident has been resolved and services have resumed as per normal.
1 previous update
Singtel service interruption
Resolved Feb 17 at 02:37am GMT+8
The incident has been resolved as of 2:13am and services have resumed as per normal.
1 previous update
Singtel service interruption
Resolved Feb 11 at 12:07am GMT+8
The incident has been resolved and services have resumed as per normal. Thank you for your patience!
1 previous update
Single send downtime
Resolved Feb 01 at 10:05pm GMT+8
The incident has been resolved and services have resumed as per normal. Thank you for your patience!
1 previous update
Single send downtime
Resolved Jan 28 at 09:34am GMT+8
The incident has been resolved and services have resumed as per normal. Thank you for your patience!
1 previous update
Singtel service interruption
Resolved Jan 24 at 04:05pm GMT+8
16:00hrs: Please be informed of a Singtel service interruption, where users may experience delays in receiving messages. We will update once normal service resumes.
1 previous update
Singtel service interruption
Resolved Jan 23 at 06:05pm GMT+8
18:00hrs: Please be informed of a Singtel service interruption, where users may experience delays in receiving messages. We will update once normal service resumes.
1 previous update
Delay in receiving messages
Resolved Jan 03 at 01:18pm GMT+8
Users may see some delays in receiving messages from some telcos