Previous incidents

March 2025
Mar 28, 2025
1 incident

Large campaign from 1-4 April 2025

Degraded

Resolved Apr 04 at 10:22am GMT+8

The large campaign has concluded. Thank you for your patience.

1 previous update

Mar 25, 2025
1 incident

Internal testing from 26-28 March 2025

Degraded

Resolved Mar 28 at 06:01pm GMT+8

Internal testing has been completed and sending is back to normal.

1 previous update

Mar 16, 2025
1 incident

Single Send Service Degradation

Degraded

Resolved Mar 16 at 02:54pm GMT+8

The incident has been resolved and services have resumed as per normal.

1 previous update

February 2025
Feb 25, 2025
1 incident

Ongoing large campaign

Degraded

Resolved Feb 26 at 09:00am GMT+8

The campaign has ended and services have resumed as per normal.

1 previous update

Feb 23, 2025
1 incident

Starhub Service Disruption

Degraded

Resolved Feb 23 at 09:27pm GMT+8

The incident has been resolved and services have resumed as per normal.

1 previous update

Feb 17, 2025
1 incident

Singtel service interruption

Downtime

Resolved Feb 17 at 02:37am GMT+8

The incident has been resolved as of 2:13am and services have resumed as per normal.

1 previous update

Feb 10, 2025
1 incident

Singtel service interruption

Degraded

Resolved Feb 11 at 12:07am GMT+8

The incident has been resolved and services have resumed as per normal. Thank you for your patience!

1 previous update

Feb 01, 2025
1 incident

Single send downtime

Downtime

Resolved Feb 01 at 10:05pm GMT+8

The incident has been resolved and services have resumed as per normal. Thank you for your patience!

1 previous update

January 2025
Jan 28, 2025
1 incident

Single send downtime

Downtime

Resolved Jan 28 at 09:34am GMT+8

The incident has been resolved and services have resumed as per normal. Thank you for your patience!

1 previous update

Jan 24, 2025
1 incident

Singtel service interruption

Downtime

Resolved Jan 24 at 04:05pm GMT+8

16:00hrs: Please be informed of a Singtel service interruption, where users may experience delays in receiving messages. We will update once normal service resumes.

1 previous update

Jan 23, 2025
1 incident

Singtel service interruption

Downtime

Resolved Jan 23 at 06:05pm GMT+8

18:00hrs: Please be informed of a Singtel service interruption, where users may experience delays in receiving messages. We will update once normal service resumes.

1 previous update

Jan 03, 2025
1 incident

Delay in receiving messages

Resolved Jan 03 at 01:18pm GMT+8

Users may see some delays in receiving messages from some telcos